Terms & Conditions

Welcome to AFFOLUX. These Terms and Conditions ("Terms") govern your access to and use of our website affolux.in and your purchase of products from us. By accessing the website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our services.

Acceptance of terms

By using affolux.in, creating an account, or completing a purchase, you confirm that you have read, understood, and agree to these Terms, our Privacy Policy, Shipping Policy, and Return & Refund Policy, which are incorporated herein by reference.

Account registration

• You must be at least 18 years of age, or use the site under guardian supervision with their consent.
• You agree to provide accurate, current, and complete information during registration and checkout.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
• Notify us immediately at support@affolux.in if you suspect unauthorized access to your account.

Products & orders

• All products are subject to availability. We reserve the right to limit quantities or refuse orders.
• We strive to display accurate colours and descriptions; slight variations may occur due to screen settings or handcrafted nature of items.
• We reserve the right to cancel any order suspected of fraud, bulk reselling, or violation of these Terms, with a full refund.
• Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• We may change prices without prior notice; the price at checkout is the price you pay.

Payment

Payments are processed securely through Razorpay. We accept credit and debit cards, UPI, net banking, and select wallets as displayed at checkout. Full payment is required before your order is dispatched.AFFOLUX does not store your payment card details.

Shipping & delivery

Delivery terms are set out in our Shipping Policy. Risk of loss passes to you upon delivery to the address provided at checkout.

Returns & refunds

Returns and refunds are governed by our Return & Refund Policy.

Intellectual property

All content on affolux.in — including text, graphics, logos, images, product photography, and software — is the property of AFFOLUX or its licensors and is protected by Indian and international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

Prohibited conduct

• Use the site for any unlawful purpose or in violation of applicable laws
• Attempt to gain unauthorized access to our systems or other users' accounts
• Scrape, harvest, or collect data from the site without permission
• Resell products purchased from us without authorization

Limitation of liability

To the fullest extent permitted by law, AFFOLUX shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or products. We are not responsible for delays caused by courier partners, customs, or events beyond our reasonable control. Our total liability for any claim relating to a product shall not exceed the amount you paid for that product.

Indemnification

You agree to indemnify and hold harmless AFFOLUX, its owners, employees, and partners from any claims, damages, or expenses arising from your violation of these Terms or misuse of the website.

Governing law & jurisdiction

These Terms are governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Gwalior, Madhya Pradesh, India.

Changes to these terms

We may update these Terms from time to time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

Contact

Questions about these Terms? Contact us at support@affolux.in or visit our Contact page.